A real message is better than another form.
Tell us the category, what happened and what you need. Please do not attach sensitive media to the first message.
One clear channel for product support, privacy requests, legal questions and responsible security reports. We do not use a contact form, so we collect less data.
Tell us the category, what happened and what you need. Please do not attach sensitive media to the first message.
Use the subject “Scan support.” Include the scan ID, media type, browser, approximate time and visible error—never your private owner token.
Use “Privacy request” or “Legal question.” State the request and the country or region whose rights you are exercising.
Use “Security report.” Include reproducible steps and impact. Do not access, retain or expose another person’s data while testing.
A focused first message helps us investigate without collecting more personal data than necessary.
Learn what each finding covers, what it cannot establish and what to check next.